Yarana Web Tech ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, purchase a service, or communicate with us.
1. Information We Collect
We may collect your name, business name, email address, phone number, WhatsApp number, selected service, project requirements, billing details, communication history, form submissions, payment status, IP address, browser/device details, referral source and analytics events.
2. How We Use Your Information
- To respond to enquiries, prepare proposals and provide project support.
- To create invoices, receive payments, maintain accounts and send service updates.
- To deliver website development, app development, software, IoT, marketing and video editing services.
- To improve website performance, security, user experience and marketing attribution.
- To comply with tax, accounting, legal, regulatory and fraud-prevention obligations.
3. Payment Information
Online payments may be processed through authorised payment gateway providers such as Razorpay or other regulated payment partners. We do not store full card numbers, CVV, UPI PINs or netbanking passwords on our server. Payment providers may process transaction information according to their own security and compliance standards.
4. Cookies and Analytics
We use essential cookies for website security and form protection. We may also use Google Analytics and similar tools to understand traffic, conversions and service interest. You can disable cookies in your browser, but some website functions may not work properly.
5. Sharing of Information
We do not sell your personal information. We may share limited information with hosting providers, email/communication tools, analytics providers, payment gateways, accounting tools, delivery partners, contractors involved in your project, or government/legal authorities when required.
6. Data Security
We use reasonable technical and organisational safeguards to protect information against unauthorised access, alteration, disclosure or destruction. However, no internet-based system can be guaranteed to be completely secure.
7. Data Retention
We retain enquiry, project, invoice and payment records for as long as required for service delivery, tax/accounting compliance, legal obligations, dispute resolution and business records. Non-essential communication data may be deleted on request where legally permitted.
8. Your Rights
You may request access, correction or deletion of your personal information by contacting us. Certain records may be retained where required by law, accounting rules, security needs or dispute resolution.
9. Third-Party Links
Our website may contain links to third-party websites, social media pages, YouTube videos, payment gateways or client websites. We are not responsible for the privacy practices of third-party websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact and Grievance
For privacy questions, correction requests or complaints, contact Yarana Web Tech at contact@yaranawebtech.in or +91-7052722734. Location: Prayagraj, Uttar Pradesh, India.